Skills
Christina is a CX & Product Design Lead driving product design strategy for large scale growth-focused strategic business initiatives, across complex data-rich B2B2C SaaS ecosystems.
Proven ability to design and operationalize scalable service ecosystems that integrate AI/ML and business process optimization, and omni channel user experience while leading/mentoring cross-functional teams.
Passionate about reimagining digital experiences, I bring a clear vision for how design can bridge technology and human connection to create more accessible, equitable, and effective care experiences while boost adoption, engagement, and growth.
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CX Strategy & Product Design at scale to operationalize global end-to-end experiences & streamline operations -
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User Research & Service Design data-driven insights personalized, journey-centric experiences -
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Cross-functional collaboration with business sponsors, product, engineering teams and other fellow designers -
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AI/ML-powered ecosystems to drive measurable impact and predictive UX to deliver business-critical outcomes
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