Christina is a multi-disciplinary CX & Product Design Lead driving product design strategy for large scale growth-focused strategic business initiatives, across complex data-rich B2B2C SaaS ecosystems.
Proven ability to design and operationalize scalable service ecosystems that integrate AI/ML and business process optimization, and omni channel user experience while leading/mentoring cross-functional teams.
Passionate about reimagining digital experiences, I bring a clear vision for how design can bridge technology and human connection to create more accessible, equitable, and effective care experiences while boost adoption, engagement, and growth.
Core Skills
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Strategic & Systems-Oriented: Translate business strategy and user insights into intuitive, accessible digital products. Lead KPI-driven design initiatives across UX/UI, prototyping, and data-informed experiences that optimize complex operational and supply chain workflows.
AI/ML Experience Design: Design intelligent, insight-driven tools including predictive UX, data visualizations, and AI-powered workflows. Embed automation, personalize engagement, and optimize decision-making to drive business-critical outcomes at scale.
Scalable Design Systems: Develop and govern cross-platform design systems, including component libraries and design standards, to ensure consistency, scalability, and efficiency across digital ecosystems.
User Experience Research & Analytics: Leverage user research, behavioral analytics, and ecosystem mapping to uncover deep insights. Craft experience blueprints, user journeys, and communication flows that streamline operations and guide tailored, end-to-end solutions.
Collaborative Leader: Trusted partner to business, product, and engineering teams. Lead global design initiatives, mentor multidisciplinary teams, facilitate co-creation workshops, and establish enterprise design standards to scale CX strategy and governance.