I’m a Product Design & Experience Strategy Executive with two decades of leadership across global FinTech, HealthTech, and Life Sciences. My work focuses on shaping the vision, strategy, and operating models that define how enterprises engage customers and employees at scale.
I translate enterprise complexity into scalable, human-centered solutions that advance both business and customer goals—positioning design as a driver of growth, trust, and transformation.
Strategic Leadership
Led multi-disciplinary design teams to deliver enterprise SaaS solutions that increased engagement by 200%+, streamlined compliance workflows, and shaped customer experience strategy across business lines.
Firmwide Marketing & Digital Strategy
Defined experience strategies that integrate omni-channel personalization, predictive analytics, and governance frameworks, ensuring cohesive journeys across touchpoints while strengthening brand trust and driving measurable outcomes in acquisition and retention.
AI/ML-Enabled Transformation
Embedded AI/ML into customer and employee journeys to personalize interactions, anticipate needs, and optimize decision-making while reducing risk and maintaining compliance in highly regulated environments
Executive Influence & Mentorship
Partner with C-suite leaders, business stakeholders, marketing, product, and engineering to define the “North Star” vision, evangelize human-centered strategy, and mentor global design organizations to deliver excellence with measurable impact.